Store & office hours
| Monday – Saturday | 8:00 AM – 8:00 PM |
|---|---|
| Sunday | 9:00 AM – 6:00 PM |
CONTACT US
We're Here to Help You Every Step of the Way
Have a question, need a service, or want to track your order? Our expert support team is just a call or message away — 7 days a week.
Call Us
Speak directly with our experts. Available 7 days a week.
89-294-546-47⚡ Instant ResponseSend us a message anytime. Quick replies guaranteed.
89-294-546-47💬 Chat AnytimeEmail Us
Drop us an email for detailed queries or complaints.
Paanifilter9@gmail.com📨 Reply in 2 HoursVisit Us
Come visit our store in Dwarka, New Delhi.
K-15, Raja Puri, New Delhi🕗 Mon–Sun 8AM–8PMGET IN TOUCH
Let's start a conversation
Whether you need to book a service, track an order, ask about spare parts, or just have a question — we're always ready to help. Reach out through any channel you prefer.
- Office & store
- K-15, Raja Puri, Dwarka Road, New Delhi – 110059, India · Get directions
- Helplines
- Customer help: 89-294-546-47Technician help: 89-290-290-04Shipping help: 89-290-290-05Account help: 89-290-290-06
- 89-294-546-47
- Paanifilter9@gmail.com
- Website
- zavtoo.in
- Working hours
- Monday – Sunday: 8:00 AM – 8:00 PM. Emergency support available on WhatsApp after hours.
- Business owner
- Aditya Badwal — Zavtoo Paani Filter Pvt Ltd, 20+ years in the water purifier industry.
OUR LOCATION
Find us on the map
We're located in Raja Puri, Dwarka Road, New Delhi. Come visit us for any water purifier needs!
BUSINESS HOURS
When can you reach us?
We're available 7 days a week for your convenience.
Technician service hours
| Monday – Saturday | 8:00 AM – 8:00 PM |
|---|---|
| Sunday | 9:00 AM – 5:00 PM |
Customer support hours
| Phone Support | 8 AM – 8 PM |
|---|---|
| 24 / 7 | |
| Email Support | 24 / 7 |
| Online Booking | 24 / 7 |
| Emergency | WhatsApp only |
| Response Time | Within 2 hours |
| Public Holidays | Limited hours |
SUPPORT CHANNELS
Choose your preferred way to connect
Multiple ways to reach us — pick what's most convenient for you.
Phone Call
Talk directly with our water purifier experts for instant help and service booking.
Call Now →WhatsApp Chat
Send us photos, videos or messages on WhatsApp for quick diagnosis and support.
Chat Now →Email Support
For detailed complaints, billing queries, or business proposals — email us anytime.
Send Email →Online Form
Fill our contact form for service bookings, enquiries, or feedback. Easy & quick!
Fill Form →FAQ
Common questions answered
Before reaching out, check if your question is already answered here.
What are your contact hours?
We are available Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM. For urgent issues, you can WhatsApp us at any time and we will respond at the earliest possible.
How quickly will I get a response after submitting the contact form?
We aim to respond within 30 minutes during business hours. For forms submitted after 8 PM, we will respond first thing the next morning. WhatsApp messages typically get faster replies.
Can I visit your store directly without an appointment?
Yes! You are welcome to visit our store at K-15, Raja Puri, Dwarka Road, New Delhi during business hours. No appointment is necessary. Our team will assist you with purchases, spare parts, or any service-related queries.
Do you provide support for all RO brands?
Absolutely! We provide sales, service, and spare parts support for all major RO brands including Kent, Aquaguard, Pureit, Livpure, LG Puricare, A.O. Smith, Eureka Forbes, Havells, Blue Star, and many more.
How can I track my spare parts order?
After placing your order, you will receive a tracking link via SMS and WhatsApp. You can also contact us directly with your order number on WhatsApp or phone and we will provide real-time status updates.
Is there a helpline number for emergencies?
For after-hours emergencies, please WhatsApp us at 89-294-546-47. While phone calls may not be answered after 8 PM, WhatsApp messages are monitored and we will assist you as quickly as possible.
Still have a question? We're just one click away!
Our friendly team is ready to help you with anything — from service bookings to spare parts enquiries. Reply within 30 minutes · 7 days a week support · 20+ years of expertise.
- 90-Day Warranty
- Any Brand Covered
- Pan India Service
- 20+ Years Trusted
🎉 Special offer: Get 30% off your first service! Use code PURE30